FAQ

FAQ

1. Can you accept customized?

Yes, we can. The circular and tubular knitting machine can be made to order.

2. Will you provide any instructions for running the machine?

Sure, manual book and operation video are available, they will be packed with machine.

3. Can I have an engineer to guide us to operate the machine?

Yes, engineer can be sent to abroad for helping installation.

4. How long is the warranty time?

The warranty time is within one year form the date of Bill of Loading issued.

5. Shall I get some presented spare parts?

Sure, quick-wear parts such as needles, sinkers, springs etc will be provided free of charges.

6. Can you share any software if I buy jacquard type machines?

Yes, the software will be sent online with drawing video for your reference.

7. Shall I have any samples to check before placing an order?

Sure, the samples can be courier out in 3 days after confirmation.

8.What is the dlivery time?

The machine can be sent to loading port around 4 weeks after receiving deposit.

9.Did you have CE certificate?

Yes, we passed it.


CE certificate

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